Jollyes

Jollyes is a pet retail store that, based on its website, also offers add-on services including Pet Club, a Community Pet Clinic, Jolly Groomer, and The Raw Store. Reviews focus mainly on the in-store shopping experience: several recent reviewers mention friendly, helpful staff and a wide range of food and supplies, while one recent reviewer reports a bad experience with two staff members and says they won’t return. Shoppers also mention being allowed to bring their dog into the store, and that the store caters for multiple pet types (including small mammals, birds, and fish).

Services

• •Pet Club (listed on the website)
• •Community Pet Clinic (listed on the website; no further details provided in the available text)
• •Jolly Groomer (listed on the website; no further details provided in the available text)
• •The Raw Store (listed on the website; no further details provided in the available text)
• •Pet supplies and food for multiple species (from reviews), including
• •Small mammal supplies (one review mentions help choosing items for new rabbits)
• •Bird food (indoor and outdoor bird food mentioned)
• •Fish food and a selection of fish (mentioned in an older review)
• •Dogs allowed in-store (mentioned in a review)

Pricing

• •A reviewer states Pet Club members get 15% off cat and dog food in July.

People

• •No staff members are named in the available information.
• •Multiple reviewers describe staff as helpful when choosing products (including helping pick items for new rabbits).
• •One recent review reports the opposite experience, describing two workers as “very unpleasant.”

Reviews

Google rating: 4.5 stars from 398 reviews. “”

• •Staff support during shopping: repeated mentions of friendly/helpful staff, with examples like helping customers choose products.
• •Stock and choice: multiple comments about a great range of products and food, including coverage for different pet types (small mammals, birds, fish).
• •In-store policy: at least one reviewer notes they’re allowed to bring their dog into the store.
• •Mixed service experiences: one recent reviewer reports a bad interaction with staff, despite having shopped there for years.